Politique de remboursement
Re-Scheduling and Cancellation Policy
Thank you for choosing ABRIS MTL for your service needs. We understand that plans can change, and we're here to assist you with re-scheduling or cancellations.
Eligibility
To be eligible for re-scheduling or cancellation:
- Your booking must be within the allowed time frame for changes.
- The request must be made through our official channels: email at Info@abrismtl.com or phone at 438-944-0496.
- The request should be made prior to the scheduled service date.
Process
- Contact Us: Reach out to us via email or phone to initiate the re-scheduling or cancellation process.
- Confirmation: Upon acceptance of your request, we'll confirm the changes and provide any necessary instructions.
- Updates: Stay informed about the status of your request and any further actions needed.
Exceptions
Please note that certain circumstances may affect re-scheduling or cancellation eligibility:
- Requests made outside of the allowed time frame may not be accommodated.
- Changes to bookings for specialized services or personalized arrangements may have specific policies.
- In cases of force majeure or unforeseen events, we may assess requests on a case-by-case basis.
Refunds
Refunds for cancellations are subject to our refund policy:
- If your cancellation is approved, refunds will be processed using the original payment method.
- Please allow up to 10 business days for the refund to reflect in your account.
- For any refund-related inquiries, contact us at Info@abrismtl.com
We appreciate your understanding and cooperation in adhering to our re-scheduling and cancellation policies. Your satisfaction is important to us, and we strive to provide a seamless experience for all our customers.
